FAQ’s COVID-19

Thinking about your security, we adapted our protocols. From the use of exclusivity, to the training of staff, review of cleaning and disinfection protocols for spaces, adaptation of the thermal environment and humidity and rigor in water treatment. You can see all the measures in detail at inacquaveritas.com/en/informacoes-covid-19

It’s important the fulfillment with respiratory etiquette and proper hand washing rules. Hygiene is mandatory upon arrival at the reception. Act according to the signs and information given by our staff. You need to wear a mask during check in and check out. It is important to ensure a minimum physical distance of 2 meters, whenever possible. It is advisable to wear swimming goggles.

The estimated time is 60 minutes (Bath experience) or 120 minutes (Tasting, Massage or Total experience)

The use of changing rooms is, at this moment, restricted to changing clothes, according to Guidelines from Portuguese Heath Authority (Direção-Geral da Saúde).

If after your reservation you show signs or symptoms suggestive of COVID-19 you should contact the reception in order to cancel or reschedule your reservation. If you are already in our space you must immediately inform our staff.