PRIVACY POLICY

Inacquaveritas is a registered trademark of Surpresa Inesquecível, Lda and is committed to deliver a quality service to all customers and visitors of the site, as well as to all aspects related to privacy. All personal information relating to customers, members or visitors of this website is handled in accordance with the General Data Protection Regulations.
Whether you are a recent or a long-time user, we ask you to read our privacy policy and if you have any questions, please do not hesitate to contact us.
Use of the site assumes your acceptance of this Privacy Policy.

Cookies

When you visit our website, a small text file (Cookie) is created and saved to your computers disk. This file, when recognized, will facilitate and accelerate the process of accessing and personalizing the webpage improving your online experience. We also identify technical information about your computer when you visit our website, such as Internet Protocol (IP), operating system and browser type. We use this information to improve the quality of your visit to our website, and we will not disclose this information outside Surpresa Inesquecível, Lda. Most browsers automatically accept these files (Cookies), but you can delete them or automatically block them. In the “Help” menu of your browser you will find how to change these settings. However, if you do not allow the use of cookies, there may be some features that you will not be able to use.

Personal Data Protection

How and for what purpose are your personal data used?

Surpresa Inesquecível, Lda uses the information collected to facilitate the booking and billing processes, customer management, for historical and statistical purposes, legal obligations, quality control of service and for future contacts. We use the information collected to tailor our products and services to our customers, to send information, promotions and awards through e-mail, SMS or telephone call. In this regard, we suggest that you provide an e-mail address suitable for receiving such communications. These communications are related with our products and services or our partners products and sevices with which we have an agreement and do not constitute a legal or contractual obligation and there are no consequences for those who do not provide it.
The subsequent withdrawal of your permission does not compromise the legality of the treatment performed on the basis of this consent.

Who is responsible for the information?

Surpresa Inesquecível, Lda is responsible for the collected data that is processed. The information may be used within the scope of Surpresa Inesquecível,Lda business group. In order to ensure the security of your data, we treat the information you have provided in an absolutely confidential manner in accordance with our internal security and confidentiality policies and procedures, and we do not share personal data with third parties for commercial purposes. Automated decisions can be made, such as profiling, to better tailor our offer to the needs of our customers and to enable affiliates to receive specific promotions and benefits. Surpresa Inesquecível, Lda can use third parties to send emails and SMS.
The data owner may present a complaint with the supervisory authority – the National Data Protection Commission.

Who should you contact to access, rectify or delete the data?

Our customers and visitors have different privacy concerns and can at any time review, update and decide what kind of data they want to be stored. The Data Protection Officer can be contacted directly through the email inacquaveritas@gmail.com or by mail to Surpresa Inesquecível, Lda – Data Protection, Rua do Imaginário 11, 7000-525 Évora, to whom you can request at any time a copy of your data, the withdrawal of consent, rectification, erasure, limitation, portability and opposition to the treatment of your information.

How long is the data stored?

The personal data will be kept until the end for which they are intended. In the case of customer data, these will be deleted 2 years after the last interaction with our services or, as long as the customer benefits from an Inacquaveritas loyalty program, if at a later date, and if applicable. There may be legal impositions requiring that the personal data be kept for a minimum period of time.

E-MAIL

If you subscribe our newsletter, you will receive by email information about our promotions and highlights. If you do not wish to receive more Newsletters, you can remove your address from our mailing list by clicking the link shown in the footer of each newsletter.

Security

To ensure the security of your data and the maximum confidentiality, we treat the information you provided in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures. Whenever you are asked for credit card information, this communication uses a secure line, when using browsers that allow it. We will also use a secure line on all pages where you are asked for personal information, which means that your information will be sent over the Internet in an encrypted form. You may find that you are in safe mode when you see a padlock or key icon in the lower right corner, lower left corner or before the URL of the website.

Direitos de propriedade intelectual

To ensure the security of your data and the maximum confidentiality, we treat the information you provided in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures. Whenever you are asked for credit card information, this communication uses a secure line, when using browsers that allow it. We will also use a secure line on all pages where you are asked for personal information, which means that your information will be sent over the Internet in an encrypted form. You may find that you are in safe mode when you see a padlock or key icon in the lower right corner, lower left corner or before the URL of the website.

Video surveillance systems

Under the terms of Law no. 34/2013, of May 16 and Ordinance no. 273/2012 of August 20, Surpresa Inesquecível, Lda may use, for the protection of visitors, CCTV surveillance. The warnings of the existence of these systems are in a prominent place in the areas under surveillance.